POSX Inc
Legal
Every document carries a version and an effective date; material changes are announced 30 days in advance.
Privacy Policy
v1.0.4We do not log your browsing activity, DNS queries or traffic destinations. This policy lists field by field what we actually collect, why, how long we keep it, who it goes to, and how you exercise your rights.
Effective 2026-08-18Governing text
Cookie Policy
v1.0.0This site uses no advertising or analytics cookies. This policy explains the cookies and browser storage used for language, sign-in, referral attribution and checkout security.
Effective 2026-09-02Governing text
Terms of Service
v1.3.0Using TP VPN means accepting this agreement. It sets out what the Service is, the rules for accounts, subscriptions and auto-renewal, refunds, the limits of our liability, and how disputes are resolved.
Effective 2026-09-02Governing text
Subscription Terms
v1.1.0Standard monthly, quarterly and annual plans have the same benefits, with up to 2 devices per account. The website charges its independently listed USD full-period price. Confirm the total, tax, payment method and renewal mode before payment. Automatic renewal applies only with supported authorization. Manual payments and redemption codes require renewal at expiry. Turning off renewal preserves paid access until expiry. Manage App Store or Google Play purchases through that store. Uninstalling the app does not cancel billing. Existing contracts and trial promises remain unchanged. Period changes require an available service quote; no new first-order rewards apply.
Effective 2026-09-02Governing text
End User Licence Agreement
v1.0.2This agreement sets the licence terms for installing and using the TP VPN client software. It is between you and us — Apple and Google are not parties to it.
Effective 2026-08-18Governing text
Acceptable and Fair Use Policy
v1.1.0This policy explains plan fair-use thresholds, prohibited conduct, how we handle abuse without inspecting traffic, and how to report or appeal.
Effective 2026-08-18Governing text
Refund Policy
v1.1.0Website orders do not offer change-of-mind refunds. Contact support for duplicate charges, non-delivery or service problems. Applicable rights and purchase-channel rules remain unaffected.
Effective 2026-09-02Governing text
Account Deletion
v1.0.2You can start deleting your account from the web or from inside the app at any time. This page explains what gets erased, what is kept, how long it takes, and the subscription step you must handle first.
Effective 2026-08-18Governing text
Request account deletion
Start the request on the web without installing the app. Please read the notices on that page first.
Contact
Together these documents form the agreement between you and us. If anything is unclear or does not match how the product behaves, please tell us at the addresses below.