Legal
Every document carries a version and an effective date; material changes are announced 30 days in advance.
Privacy Policy
v1.0.2We do not log your browsing activity, DNS queries or traffic destinations. This policy lists field by field what we actually collect, why, how long we keep it, who it goes to, and how you exercise your rights.
Effective 2026-08-18Governing text
Cookie Policy
v1.0.0This site uses no advertising or analytics cookies. This policy explains the cookies and browser storage used for language, sign-in, referral attribution and checkout security.
Effective 2026-09-02Governing text
Terms of Service
v1.1.0Using TP VPN means accepting this agreement. It sets out what the Service is, the rules for accounts, subscriptions and auto-renewal, refunds, the limits of our liability, and how disputes are resolved.
Effective 2026-08-18Governing text
Subscription Terms
v1.0.0Subscriptions renew automatically. Eligible new subscribers receive a 3-day trial and are charged for the selected plan on day 4; the purchase confirmation controls the price, period and eligibility.
Effective 2026-09-02Governing text
End User Licence Agreement
v1.0.1This agreement sets the licence terms for installing and using the TP VPN client software. It is between you and us — Apple and Google are not parties to it.
Effective 2026-08-18Governing text
Acceptable and Fair Use Policy
v1.1.0This policy explains plan fair-use thresholds, prohibited conduct, how we handle abuse without inspecting traffic, and how to report or appeal.
Effective 2026-08-18Governing text
Refund Policy
v1.0.2Orders placed on this site are fully refundable within 7 days, no reason needed. Purchases made through the App Store or Google Play must be refunded by that store — this page explains exactly how, channel by channel.
Effective 2026-08-18Governing text
Copyright and Abuse Complaints
v1.0.1How to send us a copyright notice or counter-notice, our handling process and timelines, our repeat-infringer termination policy, and our designated agent.
Effective 2026-08-18Governing text
Account Deletion
v1.0.1You can start deleting your account from the web or from inside the app at any time. This page explains what gets erased, what is kept, how long it takes, and the subscription step you must handle first.
Effective 2026-08-18Governing text
Request account deletion
Start the request on the web without installing the app. Please read the notices on that page first.
Pending before launch
The following placeholders must be filled in by legal before release; the production build blocks unfilled items.
- 注册地址
- 支持电话
- 注册地法域
- 仲裁机构
- DPO 或代表
- 版权代理人姓名
- 版权代理人地址
- 版权代理人电话
- USCO 备案号
Contact
Together these documents form the agreement between you and us. If anything is unclear or does not match how the product behaves, please tell us at the addresses below.