Contact us
We reply within 24 business hours. Please include your @handle and when the problem occurred so we can find it faster.
Technical supportConnection, device and usage questionssupport@tpvpn.comOrders and refundsWebsite orders, receipts and refund requestsbilling@tpvpn.comBusinessEnterprise plans, partnerships and promotionbd@tpvpn.comAbuse reportsAbuse involving our networkabuse@tpvpn.comSecurity vulnerabilitiesResponsible disclosure, see security.txtsecurity@tpvpn.comTelegram channelAnnouncements and maintenance noticest.me/tpvpn
Developer and service provider
- Legal entity
- TP VPN LLC
- App identifier
- TP VPN · com.tpvpn.app
- Registered address
- TODO — add before store submission
- Support phone
- TODO — add before store submission
- Never send passwords, private keys or full card numbers by email.
- Include the order number (starting with ord_) with refund requests.
- For connection problems include the app version, your @handle, the node used and when the problem occurred.