Managing your subscription and auto-renewal

TP VPN can be bought in two ways: directly on this website, or inside the app through the App Store or Google Play. The service is identical either way, but billing works differently and subscriptions are managed in different places. This guide covers both.

Website purchases: pay once, renew manually

Choose a plan and pay the displayed total. Access is activated after payment confirmation for the purchased period. Website purchases do not renew automatically and do not charge you after a trial. If you already have remaining time, the purchased days are added to it; otherwise they start when access is activated.

Check your access and orders in your account. To continue after expiry, create a new order at the price then shown. If moving from a store subscription, cancel that subscription in the store to stop its future charges. Refund rules are in Orders, receipts and refunds.

In-app purchases: managed by the App Store or Google Play

A subscription bought in the app is billed by Apple or Google and renews under the store's rules. The purchase confirmation shows trial eligibility, price, billing period and next charge date. Cancel before the next renewal shown by the store. TP VPN cannot cancel a store subscription on your behalf and never receives your full payment-card details.

View or cancel on iOS

1. Open Settings, tap your Apple account at the top and choose Subscriptions, or open the Apple subscriptions page directly.
2. Select TP VPN to see the current period, the renewal date and the price.
3. Tap Cancel Subscription and confirm.

View or cancel on Android

1. Open Google Play, tap your profile picture and choose Payments and subscriptions → Subscriptions, or open the Google Play subscriptions page directly.
2. Select TP VPN.
3. Tap Cancel subscription and follow the prompts.

In the app, the current-plan card on the Plans tab shows "Auto-renew on" or "Auto-renew off", and Manage subscription opens the system page described above.

After expiry

• The home screen shows "Subscription expired", connection attempts are refused with a prompt to renew, and your account, device list and @handle are kept.
• You can buy again on the website or in the app at any time; the new period starts when access is activated.
• Days from redeem codes and referral rewards likewise count from the day they are granted once a subscription has expired; see How to use a redeem code.
• An unused account costs nothing, with one exception: an in-app subscription keeps renewing until you cancel it.

Changing plans

Choose the new tier on the Plans tab. The purchase confirmation tells you when the change takes effect, whether a credit applies and the next charge. Store subscriptions are calculated by Apple or Google under their rules; website purchases take effect on activation, add the purchased days to any remaining time and switch access to the purchased tier, without a prorated credit. Review that screen before approving the change.

Frequently asked questions

• Does deleting my account cancel a store subscription? No. Cancel the subscription in the App Store or Google Play before deleting the account, otherwise the store keeps charging. See Account migration and sign-in methods.

For anything else, email billing@tpvpn.com and include your @handle.